I have already referred you to two neighbors.Your staff is very knowledgeable and patient as they answer my many questions. I hope the treatments work. You respond in a timely way to any requests
Updated us when running late, courteous, did the work in a timely fashion, left the area neat
Very personable and responsive. Local touch is nice.
Very thorough.
easy to work with. Guys who have come to our house have been very nice and informative. scheduling is easy and I like that everything is safe for the kids and cat. Wish it cost a little less...
You were prompt and did and good job, and checked with us as to how it looks etc Thank you
1. you send me emails about appointments without checking first. 2. you set up an appointment for May 7 which i would not have known about had my landlord not call you. 3. in response to how you work, i was told you would return in 7 - 10 days, but in fact, your return is about a month later. that might work fine, but you need to tell your clients the plan and stick to it. 4. i do like that you are available to pick up dead animals should it be necessary. 5. i do like that you are able to give a 4 - 6 p.m. window, a time frame that is workable.
I like the clear communication, responsiveness, and integrity of everyone I deal with, and the effectiveness of the services.
Very reliable and work
I have a really mixed experience with GreenHow. They did an internal mouse inspection last month and didn't really show interest in moving furniture around to see what was going on. Whereas Terrell (sp?) came for the first time on Monday and was fantastic! We moved a countertop to check on mouse activity and he uncovered a spot where the mice had somehow made a hole in the exterior siding and had an easy in/out spot; who knows how long it had been there? He was excellent - super-professional, friendly, and left me feeling more confident than I have in a while.
Terrell was fanstatsic!
I especially like that you offer non-poison control for rats - many companies don't. Also that you have on my record that I have a bee hive and every technician I've had has read that and is aware of it. I miss Walt, who was my first technician, and seemed to know TONS about how mice think.
technicians were knowledgeable and forthcoming, very helpful and informative.
The technician who came to our house was very knowledgeable, professional and eliminated the yellow jackets getting into our home.
Very courteous pleasant and prompt service and effective!! Thank you, helene